Large-format lessons from 2020 and forecasting the future
As we approach the end of another year, we have a natural desire to look back and consider how the next twelve months will pan out. But 2020's COVID-19 pandemic has turned any forecasts - and how many businesses in our industry operate - on their head. For this reason, it's even more important to learn from the changes we have experienced this year so we can prepare, as best we can, for 2021. Here are some lessons and predictions for the future.